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Privacy

 

Disclaimer & Privacy statement

This is the Privacy Statement of Bubbel-Lounge. In this statement you can read how we handle the personal data that we obtain from you via our website. Bubble Lounge complies with the provisions of the AVG (General Personal Data Regulation).

 

Privacy statement
Bubbel-Lounge considers your privacy important and does everything to protect your personal data. We attach great importance to the fact that our services are transparent, personal and reliable. To achieve this, we are constantly looking for ways to optimize the service and make it as suitable as possible to your wishes and needs. Hereby we process your personal data only in accordance with the AVG. This privacy statement therefore applies to all personal data that we collect from you and process on our website and / or via our services.

 

We collect the following data:

Data that you provide to us.
Data we receive based on the use of our services.

Which data do we process and for what purposes?

Visiting our website:

We receive information based on your visit to our website. Examples of this are cookies. We use this data to get a better picture of our customers and to improve our services and website and adjust it to your personal preferences. For this we process the IP address of your device, the visited web or app page, click and surf behavior, the internet browser that you use, the duration of a visit or session.
On our website you can fill in an application form to get more information about a service that we offer. We process the data, such as your name, e-mail address and telephone number to provide you with the best possible service.
Entering into an agreement with us:

We process your personal data in order to execute the agreement as well as possible and to keep in touch with you about the service provided.
Providing and invoicing our services.
Sending our newsletters.
Processing your order and informing you about the progress thereof.
Storage of customer data in our database, in order to execute the agreement between you and Bubbel-Lounge.
Storage of customer data in our database for publication in the Whois database.
Taking measures to improve services.
The provision of information or offers.
We process your data when you use a website service from us. In many cases you will receive access through a username and password. We process this data together with your name, IP address, e-mail address, in order to provide you with the best possible service.

Communication via Social Media:

We are active on Social Media: Facebook, Instagram and LinkedIn. If you contact us via Social Media we will process your data to contact you and to answer your questions.

Communication via telephone calls:

Telephone calls can be recorded and saved for quality improvement of our customer service. The recordings are only used for coaching, and only coaches and the employee who has had the interview with you have access to the recordings. The retention period of the telephone call is three months, after which the recordings are deleted.
Security
For data transfer we use the so-called SSL security system (Secure Socket Layer) in connection with a 128/256-bit encryption. This technique offers the highest security and is therefore also used by banks for data security during online banking. All payment methods offered by us are extensively secured by the above standard. That your data is sent encrypted is indicated by the symbol of a key or closed lock in the status bar of your browser.

View and adjust data
You can view and change personal data that you have provided to us at any time in your personal customer environment. Some of our services use multi-factor authentication. We strongly recommend that you use this.

Data retention period and inspection
When you terminate your service with us, we store some data based on the legal retention period. We delete data that is no longer needed. After the legal retention period, we will destroy all data. You have the right to inspect the data that we hold about you after you have terminated the service with us. You can submit a request for inspection, correction or removal to our administration. To ensure that the request for inspection has been made by you, we ask you to send a copy of your proof of identity with the request. To protect your privacy, we request that you make your passport photo and citizen service number (BSN) black.Bubbel-Lounge responds as quickly as possible, but at least within four weeks